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Why am I not seeing website changes?

Sometimes after a web page has been modified you may not see the changes, or may see odd things happening with the layout. What's happening is that your browser is showing you an old (or 'cached') version of the web page, rather than the new web page.

There are two ways to resolve this:

First, simply reload or refresh the page(s) in question.

If that doesn't do the trick, you may need to clear your browser's cache. Here's how it's done in Chrome:

  1. Open Chrome.
  2. On your browser toolbar, click More (three stacked dots on right-hand side).
  3. Point to More Tools, and then click Clear Browsing Data....
  4. In the "Clear Browsing Data" box, click the checkbox for Cached images and files.
  5. In the time range selector at the top, select how far back you want to delete.
  6. Click Clear data.

Note that this is not a website issue - this is a 'your computer' issue. It's not the website that needs refreshing, it's that you're being shown an old (and often incorrect) version of the website or page. When you clear your cache, you force your computer to go to the website to get the updated page for you.

To ensure you're always seeing the latest version, at minimum you'll want to refresh/reload the page. And you can always force a refresh by either closing and re-opening the browser or clearing the cache per the instructions above.

Note also that the typical visitor won't see broken pages like this, as they're not viewing 'in development' or 'being edited' versions of the page. Browsers typically clear caches when the browser is closed and reopened. In other words, even though you're seeing 'wierdness' with your website, it doesn't mean everyone is.