faqs & answers


how much will a new website cost?
Our web design and redesign projects are typically in the $3k-$10k range.  If your budget falls in that range, we're a great fit for you.  We sometimes take on smaller jobs, and we sometimes accept projects above $10k.  We can tailor our services to fit your budget, and we never exceed our agreed upon project price.
how long will it take?
The time to complete most business web sites, from project kickoff to official launch, is 6 weeks.
how does the process work?
We follow a very straightforward process in developing your website.  We start by getting a solid understanding of your business, your objectives, and your preferences.  The design phase then begins, and includes multiple iterations based on your feedback.  Development begins only after signoff of the layout and design.  Once the website is ready to accept your content, we work with you to make sure it's clear and concise.  Final testing is then conducted to verify your website is error-free, and functions as designed across all platforms.

pdf icon Single-Page Summary of our Web Design Process
will we be able to make website updates in-house?
Yes, you can make website updates in-house, 24x7, via our simple Word-based CMS system.  You also have full access to update your website internally using standard web editing software such as Dreamweaver or Expression Web/FrontPage.
what if we need more support?
We offer full support packages for both routine and critical updates.  We'll work with you to define your needs for the foreseeable future (usually the 6 months to a year), and we'll put together a support package that meets your requirements and budget.
can you work with our existing hosting provider?
Yes, we can work with any hosting company, and any email provider.  However, we may not be able to provide total support for your current hosting, email, or other existing services. We offer complete business hosting services for web sites of all sizes and all needs.
where will our new website rank on Google?
We include SEO in every website we build - including optimizing your HTML code, meta tags, image tags, and CSS.  Top 10 (first page) Google results are typical for your key search phrases.  We also advise you during development to ensure your site content is optimized for Google ranking.  Prior to launch we offer suggestions and strategies for boosting your link popularity and for making sure your site continues to rank well.
will our website be compatible with iPads/Phones?
Yes, all of our code is open source and fully compliant with the latest World Wide Web Consortium (W3C) standards.  As part of our final checklist, we verify that your website looks great and functions properly across all platforms, including iPads and iPhones.
can we check our web traffic and stats?
Yes, we include Google Analytics™ with every website we build so you can check your site stats and traffic at any time.  Our business hosting package includes semiannual and on-demand stats reports.
who owns the copyright when it's complete?
You do.  Our work is done as work for hire, which means you own the copyright to everything we do for you.  This includes the website, the underlying style sheets and code, all the graphics, logos, and development files.
From start to finish, our experience with Ripcord Design was fantastic. They transformed our simple idea into an elegant and professional site that really complements our business."
- Chris Cool, Rhumbline